Elden Ring gaming giant Bandai Namco claims hackers may have stolen customer data

bandai namcothe Japaneses video game publisher behind titles such as Pac-Man, Tekken and Ring of Eldenadmitted that hackers had gained access to its systems and potentially stolen its customers’ data.

In a statement shared with TechCrunch, Bandai Namco said it detected “unauthorized access” to its systems by a third party on July 3, adding that it has since taken action, such as blocking access to affected servers. , to “prevent damage from diffusion.” The confirmation comes days after ransomware gang Alphv, also known as BlackCat, added the Japanese company to its dark website.

Bandai Namco declined to elaborate on the nature of the cyberattack or how hackers gained access to its systems, but warned that customer data may have been stolen, while confirming that it had been hit by ransomware.

“It is possible that customer information related to the Toys & Hobbies business in Asian regions (excluding Japan) has been included in servers and PCs, and we are currently identifying the status of the existence of leaks. [sic]the extent of the damage and investigate the cause,” Bandai Namco said.

The Alphv ransomware group — considered the latest incarnation of the Dark side ransomware gang responsible for the Colonial Pipeline attack – threatened that the stolen data would be released “soon”, but no specific time frame was given. Bandai Namco declined to say if it received a ransom note.

“We will continue to investigate the cause of this incident and release the results of the investigation as appropriate,” Bandai Namco added. “We will also work with external organizations to strengthen security across the Group and take action to prevent this from happening again. We sincerely apologize to everyone involved for any complications or concerns caused by this incident.”

Bandai Namco is the latest in a long line of game companies to be targeted by hackers. CD Project Red, the studio behind The Witcher 3 and Cyberpunk 2077, was last year hit by a ransomware attack, which has seen hackers leak data related to its games, contractors and employees. Electronic Arts was also hit by a cyberattack last June, an incident believed to be linked to the famous Lapsus$ Hacking Group.

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